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How It Works

You have questions, we have answers!

WHAT IS BRONZING?

Bronzing is a process in which an item is encased in a layer of pure copper. The copper is first oxidized and then polished to achieve a lustrous shine thus creating a lasting and memorable keepsake. Items that are silver and gold plated are first bronzed; then the requested finish is plated on top.

HOW LONG UNTIL I RECEIVE MY BRONZED ITEM BACK IN THE MAIL?

Typical turnaround time is 8-10 weeks (not guaranteed). This means that 8-10 weeks after we receive your item(s) at our facility in Southern California, we will ship your newly bronzed item(s) back to you. If you need to meet a deadline, please take into consideration shipping time.

Production Rush service and expedited shipping is available on most items.


WILL MY PERSONAL ITEM(S) BE PLATED AT YOUR LOCATION?

Yes! All personal keepsakes are processed at our facility in Escondido, California and shipped directly back to you. If you see other companies advertising bronze plating for keepsake preservation, most likely they are sending their customers’ items to us. We are the only electro-plating service in the United States.

HOW DO I KNOW THAT WHAT I’M ORDERING IS GENUINE METAL?

Many companies promote “bronzing” when in fact all they are doing is painting your keepsake. These companies add trace amounts of copper (or any other color) pigment to a lacquer or resin base and essentially dip or paint your item a “bronze” color. To ensure that your item is being plated with solid metal, look for the word “electroplated.” This is the only word that means genuine metal plated. We use an electroplating process and offer a Forever Shine Guarantee.

WHAT CAN BE BRONZED?

We are able to plate almost anything that can fit into our tanks; however, in our experience, the following items don’t tend to plate well:

  • Stuffed animals (unless we can remove the stuffing)
  • Certain food item
  • Certain plant items
  • Certain paper or cardboard products
  • Items that are extremely buoyant

CAN YOU BRONZE LEATHER, PLASTIC, KNITTED OR CROCHETED ITEMS?

Yes.

I AM HAVING SHOES BRONZED. CAN THE SHOELACES HANG LOOSE?

Unfortunately, shoes laces that are not adhered to the body of the shoe in some fashion tend to be too fragile for the plating process. We can leave laces untied and loosely affixed to the sides of the shoes upon request, but our standard procedure is to tie the laces in a bow. What if the shoes have no laces? We can either bronze them without laces, or we can add them at no additional charge when your shoes are received. When sending us your shoe(s), please note on your order what you would like us to do with the laces.

HOW DO I GO ABOUT CUSTOMIZING MY ORDER?

If you have a unique item or want to customize your item beyond what you see on our web site, please call us at 800-909-7523 so we can assist you in making your vision become a reality. You can also submit your information at our Custom Order page.

CAN I INCORPORATE A LOGO INTO MY ENGRAVING?

Yes! We have a laser engraver and can engrave logos in detail. We request camera-ready artwork but can work with just about any file format. Obviously, the cleaner the original artwork, the better it engraves. Typically, the artwork you would send to a printer works best.

HOW FAST CAN YOU CREATE A CUSTOM AWARD OR KEEPSAKE?

We have been known to turn things around in a week! Turnaround time depends on the following: the item that’s being plated, the finish (antique bronze, bright bronze, silver or 24 karat gold), the complexity of the mounting (if applicable) and how fast we receive your engraving information. Contact us 1-800-909-7526 or sales@bronzery.com to get a better idea how quickly we can plate your item.

WHAT IS YOUR WARRANTY?

Your item(s) receives the Forever Shine Guarantee. If you are ever dissatisfied with the workmanship, return it to us and we will fix it.

During the life of your keepsake, you can send it in for a FREE polish. Shipping costs to and from our location is your responsibility for the polishing.


IF I NEED AN ORDER IN A RUSH, DO YOU GUARANTEE I’LL GET MY ORDER ON THE DATE REQUIRED?

We provide Production Rush Options so you can receive your bronzed item(s) by your requested in-hand date. We pride ourselves on meeting our customers’ deadlines. Once we receive your order, we will let you know if we meet your requested in-hand date.

Below is our pricing for our Production Rush Options. The first business day of production begins the day after we receive your item(s). Last business day of production is on the day your item(s) ship back to you. Production Rush fees simply moves your project ahead of others to help meet your receive by date. This fee is separate from shipping costs.

Production Rush Fees:

  • 7-10 Business Days: $160
  • 11-15 Business Days: $140
  • 16-20 Business Days: $120
  • 21-25 Business Days: $100
  • 26-30 Business Days: $40
  • Guaranteed Date-Anything over 30 Business Days: $25

Please call 1-800-909-7526 or sales@bronzery.com if you have questions about our Production Rush Fees.


DO YOU SHIP INTERNATIONALLY?

Unfortunately, we do not ship outside of the United States.

HOW DO YOU SHIP?

We ship via UPS, FedEx or US Postal Service. We can use your own shipping account upon request. If we are shipping to a P.O. Box, we need to ship your item(s) via the US Postal Service.

Can't find what you see?

Contact us through here, or call us at 1-800-909-7526.